Financial services and insurance
FNB’s specialist legal call centre required a solution which could quickly produce legal contracts, legal advice packages and litigation documentation to support the services offered under its legal insurance products.
The system is very easy to use, specifically in a customer contact centre such as ours. It takes only a few minutes to produce a contract that complies with all current and applicable legislation. The support from Updraft is great, and contracts and questionnaires are regularly updated.