Your Personal Lawyer on Call
Whenever a client needs legal advice or professional guidance in their daily lives, they can pick up a phone and get immediate assistance from a fully qualified and experienced attorney.
In essence, this ad hoc legal support service allows everyone to a their own personal lawyer on call and available at any time during business hours to provide ad hoc advice on legal issues such as divorce, maintenance, custody, criminal matters, claims for payment, breach of contract, property disputes and a wide range of further legal issues.
Litigation and Debt Recoveries
Sooner or later, everyone has to litigate in order to protect their rights. This component of the legal services provides litigation support that includes the following:
- Telephonic legal advice relating to the client’s rights the legal remedies available to them (as part of the above Personal Lawyer on Call service);
- A letter of demand sent to anyone against whom the client has a claim. This letter is sent on a law firm’s letterhead and canvasses the factual details relevant to the claim;
- If the letter of demand doesn’t resolve the matter, a Summons and Particulars of Claim is completed in order to allow the client to institute litigation proceedings in the correct court. A referral to an approved panel of attorneys who can thereafter run the litigation on behalf of the individual can also be made, if the client requires this service.
This service includes claims by the client for the following:
- Repayment of a loan.
- Payment of the purchase price for goods sold.
- Delivery of goods purchased but not delivered.
- Payment for services rendered.
- Losses suffered from damage to their vehicle in an accident.
- Damages suffered as a result of defective building work.
- The return of an asset owned by the business and in someone else’s possession.
- Payment of arrear rental.
- Ejectment of their tenant for failure to pay rental.
- Repayment of a purchase price because goods purchased by the client were defective.
Legal contracts offer individuals essential protection in everyday life. Our service provides legal contracts that are:
- uniquely tailored to each client’s circumstances;
- backed by a team of experienced attorneys and advocates;
- fully completed and ready for signature on delivery;
- delivered with advice on how to sign and use the document concerned;
- delivered within 24 hours of a contract request being made.
The following legal contracts and documents are included:
- Last will and testament
- Antenuptial contract
- Residential lease
- Loan agreement
- Independent Contractor Agreement
- Acknowledgement of debt
- General power of attorney
- Domestic employment agreement
- B&B indemnity
- Commercial Lease
- Sale of property
- Deed of suretyship
- Trust deed
- Sale of motor vehicle
Written Legal Advice Packages
The following dynamic advice packages are included and are customised to the client’s circumstances as part of the legal support service:
Debt Relief - I can’t pay my debts. What can I do?
This advice package collects the information necessary to give individuals appropriate and meaningful advice aimed at relieving their debt related stress. It includes a step-by-step guide to the available processes, the consequences of applying for debt relief and details of their nearest debt counsellor. If appropriate, an application for debt relief is completed on behalf of the client, ready for submission to a debt counsellor.
Small Claims Court: How to claim money
The Small Claims Court kit allows clients to deal quickly and cheaply with civil claims of less than R12,000. Based on the information collected from the client, a detailed letter of demand, summons and particulars of claim are drafted, which can then be used immediately to institute the claim. The litigation documents are customised to the unique circumstances of the case. Clients are also told where to find their nearest Small Claims Court and a step-by-step guide to the process is included so that they have no difficulty in enforcing their claims.
Getting an uncontested divorce
This advice package provides detailed information on the procedure to be followed in obtaining an uncontested divorce order. Clients receive all of the information necessary to obtain a divorce order and are also provided with a divorce summons – completed to their exact requirements and taking into account their specific circumstances.
How to claim maintenance
This service provides clients with comprehensive advice on how to go about claiming maintenance for themselves or for their children. The maintenance package completes an application for maintenance on behalf of the employee, taking into account the individual’s unique circumstances and requirements. Maintenance Court locations and procedures are also explained to the client.
Stopping domestic violence
This advice package provides individuals with all of the information and documents they require to apply for a domestic violence protection order. All necessary documents are completed with reference to the client’s unique circumstances and delivered ready for signature. The documents are accompanied by a step-by-step guide to the process to be followed in obtaining a protection order.
Marriage options: Do I need an ANC?
This support package provides key information about different matrimonial property regimes. It explains concepts such as "married in community of property"; "married out of community of property"; an "antenuptial contract"; and "the accrual system". Further important aspects covered are the effects of an antenuptial contract (ANC) and why it is generally essential to sign an ANC before getting married.
Report a deceased estate
The process of reporting the death and registering the deceased’s estate requires the completion of a range of documents and careful adherence to the applicable procedures. This advice package provides the client with a detailed description of the process to be followed in reporting a death and in ensuring the seamless registration of a deceased estate.
Registering your child's birth
This online interview and advice session gives clients a detailed account of the procedures they need to follow to register their child’s birth. Clients can also receive information on what to do if they have missed the 30 day deadline or if they would like to register the child with a surname different to that of the child’s father or mother.
Emergency Legal and Bail Assistance
In the event that a client is arrested, or requires emergency legal advice, he/she will have 24 hour telephonic access to our specialist legal call centre. In the event of an arrest, a litigation attorney will be dispatched immediately to the police station or court concerned, so that bail arrangements can be made without delay. The specialist attorney will charge the employee a pre-negotiated, fixed and discounted rate of R2,000 for all of the necessary consultations, prosecutor and/or police negotiations and a bail hearing.
Identity Theft & Fraud Prevention Services
If a client is the victim of fraud and/or identity theft (in any form), he/she will receive immediate call centre support from our attorneys and free assistance via a referral network that facilitates bank account and card freezes and database services offered by the SA Fraud Prevention Services.
Free Legal Consultations with Panel Attorneys
In relation to each legal issue that a client is confronted with, they are entitled to one free 30 minute, face-to-face consultation with an approved attorney in their local area in order to receive advice on the legal issue or dispute concerned. Origin Systems manages a national network of approved attorneys forming part of its panel and the client will, wherever possible, be referred to an attorney in their local area. No charges are payable by the client for the first 30 minutes of the consultation; thereafter the panel attorney shall charge the client his/her ordinary, market-related rates for time spent on the matter beyond the initial 30 minute consultation.